Mr. & Mrs. Gerard
M of Olney, MD — This letter is to acknowledge our extreme
satisfaction with the work ethic, and the execution of the work performed
by Desert Dry employees, Walter and Arturio, for their water prevention
job completed at my residence on February 22 & 25, 2002.
In case my utilization of
the above positive descriptiveness may be of value, let me be more
- They treated my
residence with care, including the utilization of plastic sheeting to
minimize the wide-spread circulation of cement dust. This
concern was more evident via the laying of the plastic on our carpets
and wood floors, where they would be walking.
- In spite of an initial
oversight on my part, for not taking down the studding in two portions
of the wall they would be working on, they accomplished their task of
digging out the old plastic pipe.
- Related to #2, I, in
fact took down the mentioned studding, during the weekend of February
23rd & 24th to enhance the ease of their task. When the men
returned on February 25th, Walter thanked me for having disassembled
the studding in the area they were working.
- Other than a lunch
break, both men worked continuously. It is hard to conceal the
sound of a hydraulic hammer gun and/or a hammer chipping away at
concrete; nor can you conceal many trips from the basement to
the truck, carrying broken up concrete and then bringing
supplies into the house.
- Walter was
informative. I took notice to the flashing that they had installed,
and inquired about its purpose. Walter was receptive to my
question and provided me with the explanation. With the
utilization of the flashing, in addition to everything else done, I
believe my water problem should be resolved.
- I don't wan to
minimize the efforts of Arturio. At times I could account for
separate simultaneous hammers or banging noises coming from the
basement, so I know that both men were doing the digging.
However, beyond that task Arturio struck me as the "worker
bee," doing a considerable amount of carrying the broken concrete
from the basement, and returning with the fill rock and cement.
All this was accomplished with two buckets per trip.
- The last point I wish
to make is the visual appearance of the completed job. The
basement looks great, and the work area was left spotless.
This correspondence is to
acknowledge the quality performance of both Walter and Arturio.
These men may do this work every day, but from my vantage point, it was a
job well done.